Falcon Security Services is a leading provider of Concierge Security Services, setting new industry standards with our commitment to safety and service excellence. Our dedicated team combines security expertise with a passion for customer care, ensuring that every client receives the highest level of protection and assistance. With a mission to create safe and welcoming environments across a range of sectors, we will meet your terms by meeting all standards of professionalism, reliability and excellence.
We believe in serving our customers with top-notch security service. As a business owner, you know that first impressions count. When clients visit your property, you want to ensure they feel safe and get directed professionally. To make this happen, we offer condo concierge services. Our team of expert concierge security guards is equipped to handle a range of responsibilities, including directing guests, monitoring access points, and providing assistance as needed. Whether you want services for your condominium or business, you can rest assured our concierge security guards will take care of it. Some of our core responsibilities include:
Provide Security
We patrol the parking lots and grounds to make sure no unwanted activity occurs on your property. Our staff won’t allow unauthorized people to enter your condo or office building.
Attend to Guest Needs
Our concierge security services include checking in visitors, greeting them, answering their questions, and directing them to where they need to be.
Handle Packages and Mail
We keep track of mail and packages that go in and out of your premises. Our staff is trained enough to spot and stop suspicious packages from reaching your clients.
Tackle Emergency Situations
Got an emergency on your property? We’re experienced in providing emergency help to your guests and local authorities when the need arises.
FAQ's
1. What is concierge security, and how is it different from regular security?
Concierge security blends safety measures with high-level customer service, providing both protection and assistance. Unlike regular security, it prioritizes hospitality and interpersonal skills alongside safety.
2. Why is concierge security important for businesses and homes?
It enhances security while offering professional, customer-friendly services, ensuring safety, privacy, and a positive experience for clients or residents.
3. What skills and training do concierge security guards have?
They hold security licenses and are trained in areas like access control, customer service, conflict resolution, and emergency response. Their role combines security expertise with hospitality.
4. What industries benefit from concierge security services?
Concierge security services are valuable in a wide range of industries, including residential, commercial, hospitality, and event management. They cater to anyone who values safety, convenience, and a positive guest experience.
5. How do concierge security teams protect high-profile clients?
They follow protocols like advanced threat assessments, confidentiality training, and discreet security methods to ensure privacy and safety for sensitive clients.
Testimonials
I was very pleased with Falcon Security patrolling my construction site. The staff that I dealt with to get security guards on site were very knowledgeable and professional. The guards who arrived on site was very pleasant and friendly, was notified about their K-9 unit, definitely will be using that in the new future.
Excellent security guard company. Best Employer and professional staff. Management always respond quickly and efficiently to any questions or concerns you may have. The Owner of the company and the staff all are respectful. They value everybody and are extremely responsive. 10/10 on professionalism and services they provide. You can count on them. There is no chance of regression or disappointment.
Thank you Falcon Security for all you did for our site. It has been a pleasure to work with you. Thank you for providing us with the best security guard on our site. He has good attributes of a great supervisor who makes his guards to stay focused and be responsible for securing access to buildings and protect from theft.
Our Certifications
